About DegenCity Casino
We are DegenCity Casino, a crypto-first online casino built for Australian players who want a straightforward, honest way to enjoy pokies and live table games. We started with a simple idea: reward players for playing, not just for depositing, and make the whole experience feel fair, fast and transparent from the first spin. Everything we do, from how we structure our rewards to how we handle payouts, comes back to that idea.
Our story and what we set out to build
DegenCity Casino was built around a simple frustration with how most online casinos treat their players. Deposit-match bonuses look generous on the surface, but they usually come wrapped in wagering requirements that make the real value hard to pin down. We wanted to try something different: a rewards model built on experience points and rakeback, where the benefits scale with how much you actually play, not with how well you read the fine print. That decision shaped almost everything else about who we are.
We operate under a licence from Anjouan Gaming, out of the Autonomous Island of Anjouan in the Comoros, and our platform is run by Wild Technology Ltd. Being licensed matters to us because it means our operations are accountable to an external body, not just to our own internal standards. We built DegenCity Casino as a crypto-native platform from day one, which shapes how deposits and withdrawals move through our system, though the details of how that works are better explained on our payment methods page than repeated here.
Our mission and the values that guide us
Our mission is to give Australian players a casino experience that feels honest and rewarding over the long run, not just on day one. We think a lot of the industry leans on flashy sign-up offers that fade once you look past the headline number. We would rather build something that rewards consistent play, treats withdrawals as seriously as deposits, and gives players real visibility into how the game works, particularly through our provably fair Originals where results can be independently verified.
A few principles sit underneath everything we build:
- Fairness first, meaning the games and rewards we offer should hold up to scrutiny, not just look good in marketing
- Respect for your time, which is why we lean on rakeback and XP progression rather than bonuses that expire before you can use them
- Transparency in how money moves, so deposits and withdrawals behave the way we say they will
- A genuine commitment to responsible play, because entertainment should never come at the cost of someone’s wellbeing
These aren’t slogans we picked for a page like this one. They’re the reasons our reward structure, our verification approach and our support model look the way they do.
Who we are built for
We built DegenCity Casino primarily with adult Australian players in mind, people who want a broad selection of pokies and live dealer games in one place, backed by secure, modern payment options. We know our audience skews toward people who are comfortable with cryptocurrency, or curious about trying it, which is part of why we built the platform around instant crypto transactions rather than treating them as a secondary option. That said, we’ve tried to make the experience approachable even if you’re new to crypto, with card and bank options that convert automatically behind the scenes.
We offer a wide range of pokies and live dealer tables from a long list of studios, alongside our own in-house games, but the specifics of that library live on our pokies page and our live casino page, where they belong. What matters here is the intent behind it: we wanted a catalogue broad enough that players have genuine choice, sourced from studios with real track records, rather than a thin library padded out for the sake of a big number.
How we think about rewards
We deliberately moved away from the standard deposit-match welcome offer. Instead, new players receive a share of their net slot losses back in their first week, credited automatically, and from there our XP and rakeback system takes over as the main way we reward loyalty. We won’t repeat the specific figures here, since our bonus page covers that in full, but the underlying philosophy is simple: reward play itself, on an ongoing basis, rather than front-loading a single flashy offer and moving on.
Safety, fair play and how we protect our players
Trust is not something we assume we’re owed. We try to earn it through the systems we put in place, particularly around identity verification and fair outcomes. We run what we call a no-KYC model for standard deposits, play and withdrawals, meaning we don’t ask for documentation up front for typical account activity. Verification steps come into play for larger withdrawals or when something about an account’s activity needs a closer look, which is a normal and sensible safeguard rather than an inconvenience aimed at slowing anyone down.
Our in-house Originals, including games like Dice, Mines, Plinko and Roulette, are built to be provably fair, meaning outcomes can be checked against a server-seed hash rather than simply taken on faith. We think that kind of verifiability matters more than marketing language ever could. It’s a concrete way for players to see that a result wasn’t manipulated, and we’d rather build systems that hold up to that kind of scrutiny than just tell people to trust us.
Our commitment to responsible gambling
We see gambling as entertainment, and entertainment only. It is not a way to solve financial problems, and we never want our platform to be experienced that way. Players must be 18 years or older to hold an account with us, and we take that age restriction seriously as a baseline, not a formality.
Within our platform, we provide practical tools that let players set their own boundaries: deposit limits, loss limits, session limits, cooling-off periods, and both temporary and permanent self-exclusion options, all accessible directly through account settings. We also point players toward independent support organisations, including Gamble Aware, Gamblers Anonymous and GamCare, because sometimes the right kind of help needs to come from outside the platform itself. If gambling ever stops feeling like entertainment, we would genuinely rather you step back and use these tools than keep playing. More detail on all of this sits on our responsible gaming page, and we’d encourage anyone who wants to understand our approach in full to read it.
Getting in touch and what happens next
We run live chat and email support around the clock, because questions about your account, a payout, or how a feature works shouldn’t have to wait for business hours. Our support team is made up of people who understand the platform, not scripts read off a page, and we aim to respond quickly rather than leaving players in a queue. If something isn’t clear, or doesn’t feel right, we want to hear about it directly rather than having players guess at answers.
We’re still a young operation, and we’re building DegenCity Casino with the intention of sticking around, growing our reputation the honest way, one player and one fair payout at a time. We’d rather earn trust slowly and keep it than chase quick growth through empty promises. Thank you for taking the time to learn a bit about who we are. Whatever brought you here, we’re glad to have you, and we hope the experience we’ve built speaks for itself over time.